Shipping and Delivery Policy
Last Updated: October 2025
At SaudiVisa.us, all visa application documents and approved Saudi Arabia e-Visas are delivered electronically. We do not ship physical documents. This policy explains how and when you’ll receive your visa after completing your application.
1. Delivery Method
All approved Saudi Arabia e-Visas and confirmation documents are delivered exclusively by email to the address provided during your application.
Once approved by Saudi authorities, your official e-Visa will be sent as a PDF attachment that can be printed or stored digitally for travel.
We recommend checking your spam or junk folder if you don’t see the email within the expected time frame.
2. Delivery Time
Typical visa processing and delivery times are:
Standard Processing: 24–72 business hours after application submission
Delays: Some applications may require additional verification by Saudi authorities, extending processing time
Immediate Delivery: Once approved, your e-Visa is emailed instantly to your registered address
SaudiVisa.us cannot guarantee delivery times if delays occur due to incomplete applications, incorrect information, or government verification procedures.
3. Delivery Confirmation
After your visa is issued, you will receive:
An email confirmation of approval
A PDF copy of your official Saudi Arabia e-Visa
A payment receipt confirming your completed transaction
We strongly recommend printing a copy of your e-Visa and carrying it with your passport when traveling.
4. Failed or Delayed Email Delivery
If you haven’t received your e-Visa within 72 hours of approval notice:
Check your spam, junk, or promotions folders.
Verify that you entered the correct email address during application.
Contact our support team at support@saudivisa.us for assistance.
Our support team can re-send your e-Visa within minutes of verification.
5. No Physical Shipments
SaudiVisa.us is a fully digital service. We do not send paper documents or packages via mail or courier. All correspondence and official documents are securely delivered online.
6. Responsibility for Correct Information
It is the applicant’s responsibility to provide an accurate and accessible email address. SaudiVisa.us is not responsible for delays or losses resulting from incorrect contact information or blocked email domains.
7. Support and Assistance
If you experience delivery issues or require help retrieving your visa, please contact:
Saudi Visa US
📧 support@saudivisa.us
📞 +1 (714) 408-9575
1105 E Katella Avenue
Anaheim, CA 92805
Our support team is available Monday–Friday, 9:00 AM – 6:00 PM (Pacific Time).