Privacy Policy
Last Updated: October 2025
At SaudiVisa.us, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our visa assistance services.
1. Who We Are
SaudiVisa.us is a private visa assistance service based in Anaheim, California. We help U.S. citizens and residents apply for official Saudi Arabia e-Visas by providing secure online support, document review, and submission assistance.
We are not affiliated with the Government of Saudi Arabia or any official government body.
2. Information We Collect
We collect only the information necessary to process your Saudi Arabia visa application safely and accurately. This may include:
Full name, date of birth, and passport details
Contact information (email, phone, address)
Travel details (purpose, dates, accommodation)
Payment information for visa fees
Uploaded documents such as passport scans or photos
We also collect basic website analytics data (such as IP address, browser type, and pages visited) to improve site performance and security.
3. How We Use Your Information
We use your information to:
Process and submit your Saudi e-Visa application
Verify your identity and travel documents
Communicate updates or requests for additional documents
Process secure payments via Zen Payments
Provide customer service and technical support
Comply with legal, financial, or regulatory requirements
We never sell or rent your personal data to third parties.
4. Payment Security
All payments on SaudiVisa.us are processed through Zen Payments, a PCI-compliant payment gateway that uses industry-grade encryption. We do not store or have direct access to your complete credit card information.
5. Data Protection and Storage
Your personal information is stored securely using encrypted servers and limited access controls. We retain your data only as long as necessary to complete your visa processing or meet legal obligations.
Access to personal data is restricted to authorized SaudiVisa.us staff involved in processing your application.
6. Sharing of Information
We may share your information only when necessary to complete your visa application, including with:
The official Saudi visa processing system for submission and approval
Payment processors (Zen Payments) for secure transactions
Insurance providers are included in the e-Visa fee
We do not share your data with marketers, advertisers, or unrelated third parties.
7. Your Rights
As a user, you have the right to:
Request a copy of the information we hold about you
Correct inaccurate or outdated information
Request deletion of your personal data (where legally possible)
Withdraw consent for non-essential data use
To exercise these rights, please contact us at support@saudivisa.us.
8. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and improve functionality. Cookies help remember your preferences, track session activity, and ensure secure form submissions.
You can disable cookies in your browser settings, but some features of the website may not function correctly.
9. Data Retention
We retain application information for up to 12 months after visa completion, unless legal requirements dictate otherwise. Financial transaction records are stored for the period required by law for accounting and compliance purposes.
10. External Links
SaudiVisa.us may include links to third-party sites (such as the official Saudi visa portal or airline websites). We are not responsible for the content or privacy practices of these external sites.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. All updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Saudi Visa US
1105 E Katella Avenue
Anaheim, CA 92805
📞 +1 (714) 408-9575
📧 support@saudivisa.us